Welcome to XLA.TV

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Welcome to a new home for the Art and Science of Experience. We are so happy to invite you to subscribe to this new initiative XLA.TV that we are creating together with MediaOps.

Featured Videos

Featured Podcasts

XLA Case Studies

Experience Personas: A Good Idea?

XLA Case Study

Experience Personas. A good idea?

experience persona white paper

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A new Governance paradigm

XLA Case Study

A new Governance paradigm.

Improve IT service outsourcing experience

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The magic of bringing XLAs & SLAs together

XLA Case Study

Bringing XLAs & SLAs together.

improving IT Service outsourcing

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