Mastering the XMO

mastering the xmo

Become an XMO Master

Course Length:  8-hours

Prerequisites: Essence of Experience or XLA Foundation course

Credentialing: XMO Master certification

Course Details

Take your XLA learning to the next level with an XLA Academy course from XLACollab. We offer public open-enrollment training onsite and online, corporate on-site training, and custom-built workshops on a variety of XLA related topics and areas.

Course Description

This 8-hour course takes learners through the XMO concepts, then explores an XMO’s scope, the roles required, a variety of science of experience management techniques, the art of experience interpretations, and dealing with the experience ecosystem in an operational environment.

“The XMO class was really enjoyable, and I am already using the knowledge that I picked up.”

~Jim Ellis, BAE Systems Senior Service Delivery Manager

In Class Experience

We create engaging in-class experiences to keep you engaged, learn effectively, and set you up for success.

  • The course includes group discussions, participant examples of experience challenges they are facing, and exercises using XMO example operational scenarios simulations to make the course as meaningful as possible.
  • The course concludes with an exciting capstone exercise simulating a 9-month XMO operation in which a variety of experience issues arise, are investigated and action determined to pull together all that has been learned.
mastering the XMO course

Delivery Options

XLACollab offers a variety of class formats and options:

  • Delivery options
  • Public open-enrollment training onsite and online
  • Corporate on-site training
  • Custom-built workshops
  • Becoming a training partner