Experience Journey

EXPERIENCE EXCELLENCE

The XLACollab Experience Journey Roadmap

Envisioning

Co-creates your specific journey with compelling images, vision, and strategy

Enabling

Experience results in commercially exciting, contractually valid, and operationally sound XLAs

Executing

Experience is when XLAs go into live business operations and delivery

Embracing

Experience is the on-going evaluation and improvement of the employee experience ecosystem

the journey

The Experience Journey Pathway

XLACollab experience optimization framework
journey pathway

The Experience Journey Pathway

First 30 Days: Envision

Within 30 days you can understand your experience landscape.

First 60 Days: Envision

Within 60 days you can know what data fuels the employee, supplier, or customer experience that matters for your business.

First 90 Days: Envision

Within 90 days you are using XLAs to create a new experience landscape that will start to generate measurable economic value for your business