Menu
Consulting
“When you understand the problem, you can solve the problem”
~ Bill Barrett
CONSULTING
Real-world IT services delivery experience
XLACollab brings decades of real-world IT services delivery experience with hard-earned, practical understandings of the realities of IT in global enterprises
- Create commercially exciting, contractually valid XLAs that define what to measure and how
- Manage the dynamics of experience measures, interpretations, and close your gaps in the delivered experience
- Help you manage the unique nature of experience through governance, improvements and orchestrating the experience ecosystem
Solutions
Create multiple XLA's measuring employee experience, business experience, and more.
Create an experience management organization to collect, interpret, and manage.
Fixed price assessment of your current employee experience with IT landscape.
Fixed price determination of what your employees want and need from experience.
Single XLA to measure the employee IT experience delivered and see the gaps.
Accredited Consulting Partners
