Category: IT

Digital Transformation requires Digital Empathy. The crucial role of eXperience Level Agreements

Digital Transformation requires Digital Empathy. The crucial role of eXperience Level Agreements

If an enterprise wants to achieve growth right here and right now, it needs to create digital solutions that excite beyond the usual measures of business viability and technical feasibility. These new digital products need elevated consumer desirability. The consumer need not know how a solution was created; instead, they want an emotional need met. […]

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